URA Mauritius | URA Profile
Ura
URA, URAMauritius
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URA Profile

The Utility Regulatory Authority (URA) is an independent body set up by the Government of Mauritius to regulate the utility services, namely electricity, water and wastewater. Its objects are to ensure the sustainability and viability of the utility services; protect the interests of consumers; promote efficiency in both operations and investments in respect of utility services; and promote fair competition in the utility services industry.

 

The Secretariat, headed by the Chief Executive Officer, is responsible for the day-to-day management of the affairs of the URA and the provision of sound technical advice to the Board on matters relating to the statutory functions of the Authority.

Mission Statement

To promote:

  1.  Fair competition in the Utilities Sector
  2.  Utility consumer rights and awareness
  3.  Affordable and fair tariffs and premium quality services to all”
Core Values

“To be a responsible regulator for sustainable utilities”

Vision Statement
  1. “Dedicated to teamwork and treating our internal and external stakeholders with due care and respect”
  2. “Being honest, fair and ethical in all our actions”
  3. “Innovation driven to sustain the regulated sectors”
  4. “Being transparent and responsible for our actions”
  5. “Demonstrating competence, expertise and independence in all our activities”
Motto

 “Leading in Utility Regulation”